Virtual Receptionist
You may have heard the term 'Virtual Receptionist' but are unsure of exactly what it refers to:
- What does a virtual receptionist service do?
- How can they help my business?
- Do they replace my current staff?
A Virtual Receptionist Service is designed to value add to your business and current staffing arrangement.
For small businesses, managing incoming calls can be tricky, but luckily you have some options:
- Let callers go to voicemail when you're not available, losing that critical first impression.
- Hire a full-time Receptionist, which can be expensive, but will get your calls answered.
- Invest in a virtual receptionist service!
A Virtual Receptionist can do almost everything your in-house receptionist can, however doesn't necessarily replace your office personnel, simply value adds to your team. A small business can’t always afford to put on a receptionist to work full-time. Even if you are a larger business with more staff, your staff might be off sick or on leave. We can ensure your clients calls are answered every time, and handled according to your unique preferences.
You can have a professional, well-trained remote receptionist at a fraction of the cost of a full-time employee!
- Professional Call Answering
- Your Custom Greetings & Instructions
- Call Forwarding
- Increased client contact
Never worry about your calls going unanswered again
We can work with you to build customised instructions that fit your unique needs. This can include managing an electronic booking system or appointment calendar, taking messages or transferring calls to relevant numbers as applicable.
The service can be switched on and off at specified times, perhaps if your office is unattended between certain hours. It also gives you the freedom to work on the go and be away from the office as needed.
For more information on our virtual receptionist services and how they can benefit your business, either make an enquiry or call (08) 8724 8577 now and ask to speak with Grace McNally.
